Do I need to sign a contract?
We do not require a fixed term contract. Customers are flexible to rent their storage unit for as long as they need and can vacate their unit at any time. Customers are asked to provide 14 days’ notice prior to vacating their storage unit. You will need to sign our monthly rental agreement that continues until you decide to move out. Do not forget to take your lock with you when you are done.

How do I pay for my storage unit?
We accept all methods of payment including Visa, MasterCard, American Express, debit, and cash. Customers paying by credit card, Visa debit and MasterCard debit can setup automatic monthly payments in the office, over the phone, or through on our website’s customer portal. We also accept EFT payments and Interact E-Transfers.

What if I need to change my unit size after I begin renting?
Not to worry, you can easily transfer to a smaller or larger storage unit, just ask one of our customer service representatives to coordinate this for you. When transferring to a larger unit you will simply pay the difference for the current month, then carry on at the new monthly rate. When transferring to a smaller unit, any extra money initially spent shall carry over as a credit. In either case you will never be penalized for changing your unit size.

What can I fit in a 5×5? (25 square feet)
Similar to a standard closet, an ideal storage room for a dozen boxes, desk and a couple miscellaneous items such as a chair and bicycle. Great option for student storage.

What can I fit in a 5×10? (50 square feet)
Like a walk-in closet, this unit would be perfect to store the items of a bachelor / studio apartment. For example, this unit would fit 20 boxes, a desk, chair, mattress, and box spring.

What can I fit in a 10×10? (100 square feet)
This storage space will hold the contents of several rooms, including a full bedroom set, living room furniture and kitchen table. This is perfect for storing the furnishings of a one bedroom apartment.

What can I fit in a 10×15? (150 square feet)
Common uses would be to hold the contents of a 2-3 bedroom apartment or small house during a residential move. This unit is also great for small businesses needing extra space for their inventory. This size typically provides adequate depth for larger furniture pieces and appliances.

What can I fit in a 10×20? (200 square feet)
This storage space would be equivalent to a standard one car garage, capable of holding the furnishings of a 3 bedroom home. Potential contents could include 3 bedroom sets, household appliances, living room furniture, patio set, and boxes.

How high are storage units?
Regardless of other dimensions, all self storage units are 8 feet in height.

Are self storage units safe?
Security and cleanliness are a centerpiece of our business model at Canam Self Storage. All units are inside our secure facility. Customers can only access the facility with their trackable keypad codes. All entries, hallways and units in our storage facilities are under 24 hour video surveillance. All video footage is backed up and retained. Customers can only access their units during our operating hours. After hours, the facility is locked down and armed with monitored alarms and motion detection.

Do I provide my own lock?
You are responsible for providing your own padlock for your storage locker. We sell different locks in our office. You may also bring any padlock that you already have.

Do you need insurance on a storage unit?
We require customers to have insurance on their items in storage. Canam Self Storage offers customers affordable tenants’ insurance at the time of move in. By refusing to protect your items with insurance, you assume all risk in the rare event that something happens.

How do I protect my stuff in storage?
The easiest way to protect your items in storage is to ensure that your items are properly insured. Canam Self Storage offers customers affordable tenants’ insurance at their time of move in.
The next important way to protect your belongings is to make sure that you do not store hazardous items or materials that may pose a risk to your property. Any trace of food or debris can attract pests, which will in turn damage your belongings. Disassemble your furniture as much as possible to save space and make packing easier. We recommend that you to use mattress bags and furniture covers to protect your belongings from containments. Remember to wrap fragile items sufficiently.

Do you sell boxes and packing supplies?
Yes, we sell a wide range of boxes and packing supplies, including tape, wrapping paper, bubble wrap, mattress bags, sofa covers, wardrobe boxes and more! Stop by the office at one of our locations, and select from our collection of affordable boxes and packing supplies!

What should you not put in a storage unit?

There are certain hazardous items that are prohibited to store in a storage unit. In most cases, these items are clearly outlined in the rental agreement. Customers cannot store flammable or explosive items such as propane and other types of fuel. Customers are strictly prohibited from storing food or perishable goods that may attract pests.

Is climate controlled storage worth it?
All our units at Canam Self Storage are indoors and climate controlled. Our climate controlled facility ensures that your items are not exposed to humidity or extreme temperature fluctuations. Furthermore, by choosing to store your belongings in an indoor climate controlled facility, you significantly reduce the risk of leaks, pests and theft.

Are there dollies and / or moving carts on site?
Yes, we provide carts and dollies that you can use. Dollies and moving carts will be visible near entries and high traffic points in the facility. We ensure that our dollies and moving carts are cleaned and sanitized every day.

Does my vehicle need to be insured when it is in storage?
All vehicles in storage must have proof of insurance through your vehicle insurance provider.

Does Canam Self Storage run my credit when I rent a storage unit?

No, Canam Self Storage does not run credit checks.

Canam Self Storage requires customers to produce government issued photo ID such as a Drivers Licence. Customers must also provide functional primary and alternative contact information.

Self storage customers sign a month-to-month lease that can be terminated with two weeks written notice.

What size storage unit do I need for a 3 bedroom house?

A 10×20 storage unit would be needed to store the contents of a fully furnished 3 bedroom house.

The same size of a standard one-car garage, a 10×20 storage unit will fit three bed sets, mattresses, couches, a living room set, a dining room set, as well as your home appliances.

What size storage unit do I need for a 4 bedroom house?

A 10×25 to 10×30 storage unit would be needed to store the contents of a fully furnished 4 bedroom house.

The ideal storage unit size would depend on household furniture are and whether there is outdoor patio furniture and equipment included.

Can I sleep in a self storage unit?

Under no circumstances are customers permitted to sleep or otherwise live on the premises. Using your storage unit for anything other than storing your property is prohibited.

Self storage units are only designed for property and inanimate objects. This is stipulated in the rental agreement and will be strictly enforced.